Refund policy
Final Sale Policy
All sales are final. We do not offer refunds, returns, or exchanges.
Shipping & Import Duties
DOZART is not responsible for lost or stolen packages. Any applicable import duties or taxes are the customer’s responsibility.
Mistakes?
If we make an error with your order, reach out to us at dozartstudios@gmail.com, and we’ll resolve it quickly.
Fraud Prevention
In cases of suspected fraud or false chargebacks, we will report it to Shopify and apply a $100 fraud fee. Please make sure your claims are accurate.
Thank you for your understanding and support.